Archive for Setembro, 2019
It’s a transformative time for the financial services industry. In the fast-changing, tech-driven world banks now live in, they recognize that technology can play a role in helping them meet both their customers’ expectations and challenging regulatory requirements. Coming to Microsoft from that world myself just two weeks ago, I’m now leading the team responsible for helping our customers do just that – regardless of where they are in their transformation journey.
After 20 years in financial services, I’ve seen the impact technology can have, and recognize we have been approaching an inflection point for some time – and are at the tipping point.
We’re approaching the close of a decade, and the industry has a tremendous opportunity to accelerate use of cloud and artificial intelligence (AI) as a catalyst to improve competitiveness, drive growth, elevate customer experiences and keep ahead of changing regulations and cybersecurity threats.
To take full advantage of what Sibos 2019 describes as a hyper-connected world, more banks are making broader cloud platform choices – moving beyond infrastructure services – and extending their cloud investment to productivity, data and AI, and agile customer relationship management services.
They’re making this platform decision to seize the opportunity at hand and evolve to meet the rapidly changing needs and expectations of customers. They recognize technology can help them create the new business models required – even integrate past, present and future.
As we look ahead, key to this will be the ability for financial organizations to:
- Deliver differentiated customer experience by accelerating growth and loyalty through deeper customer insights and relationships
- Modernize payments and core banking with agility to roll out new products and services
- Manage risk across the organization with deep insights and compliance with regulatory requirements
- Empower employees through teamwork and improved employee productivity and accelerate workplace modernization
- Combat financial crime by protecting your bank and customers while lowering compliance costs
Because of the hyper-connectivity, we know that regulatory compliance is and must be a top priority, which is why Microsoft continues to work with financial services regulators and customers to ensure our cloud services help customers meet their strict regulatory requirements. Our team has been a part of the consultation period in sharing perspectives on updated outsourcing guidance by the European Banking Authority (“EBA)” and the final issued guidance, which takes effect on Sept. 30, 2019. This longstanding engagement with regulators around cloud computing is one of the reasons more than 90 percent of Global Systemically Important Financial Institutions (“GSIFIs”) depend on Microsoft cloud services. As a company we’ve made the investments and commitments to ensure they can meet their regulatory obligations.
To accelerate digital transformation, Microsoft has focused on removing barriers to adopting cloud technology – such as regulatory and compliance, and beyond. At Sibos, we’re unveiling several announcements to further underscore this effort:
- Dynamics 365 Fraud Protection general availability and new feature addressing wrongful declines: This cloud-based solution will be generally available on Oct. 1, 2019 and is designed to decrease fraud costs and help increase acceptance rates for customer payment transactions with e-commerce merchants. Dynamics 365 Fraud Protection is designed to benefit merchants and banks while also improving customer shopping experiences by providing a seamless purchasing experience. The solution combats payment and account-creation fraud with AI technology that continuously learns and adapts to evolving fraudulent patterns. When generally available, the service will include a new feature (Transaction Acceptance Booster) that addresses wrongful declines – a common issue negatively impacting both merchants and banks. Among the first to deploy the new solution is Wipro Consumer Care & Lighting Group in India to reduce the fraud rate for their ecommerce platform Yardley.com. FMCG players like Wipro Consumer Care & Lighting Group can opt into this feature to increase acceptance rates for authorization requests they make to their issuing banks participating in Dynamics 365 Fraud Protection.
- Microsoft Banking Accelerator adds BIAN API implementation: Following the general availability of the Microsoft Banking Accelerator in July, today we are releasing an API sample implementation on GitHub for interoperability with the Banking Industry Architecture Network (BIAN) API service domains. BIAN is a not-for-profit association to establish and promote a common architectural framework for enabling banking interoperability. Microsoft and BIAN have been working together to help unlock new open banking opportunities by allowing organizations to more seamlessly and consistently share banking-specific data across disparate systems. In addition to the BIAN API samples, Microsoft released an update to Banking Accelerator on AppSource bringing additional use cases for retail banking.
- Microsoft is the first cloud provider to receive a comprehensive cloud assessment from TruSight, an industry-backed, best-practices third-party assessment utility. Today, TruSight delivered a comprehensive on-site assessment of Microsoft’s Cloud Computing environment, including Microsoft Azure, Microsoft 365, and Microsoft Dynamics 365. The assessment was conducted using TruSight’s stringent best-practices assessment methodology. The new TruSight report gives financial services organizations a high-quality assessment of Microsoft’s cloud services based on standardized, industry-designed control assessment methodology. TruSight and its third-party assessment utility was created by leading banking institutions for the collective benefit of all financial services participants. The utility gives financial institutions the ability to access assessments on the most widely used third parties across financial services, rather than having to individually conduct assessments. Microsoft is the first of the major cloud providers to complete the assessment, which covered 27 control domains such as information technology, cybersecurity, business resiliency, privacy, physical security and risk management. Visit the Microsoft Trust Center to learn more.
Microsoft customers share their success stories
Microsoft is focused on empowering financial services organizations to achieve more. That requires being focused on trust, and always enabling our customers – through innovation, and security and compliance investments, as well as industry leading cloud scale. We continue to put our customers at the center of everything we do by sharing their inspired stories from our customers’ success since last year’s Sibos. We see momentum increasing worldwide as our customers tell their transformation stories – answering the questions about how they overcame obstacles, pitfalls to avoid, keys to success, why cloud or AI, and why Microsoft. Here are just a few of their stories:
- Anglo-Gulf Trade Bank, world’s first trade finance bank, hosted entirely on Microsoft cloud
- Deutsche Bank, Deutsche Telekom, SAP, and others trust Microsoft for their digital transformations
- Deutsche Börse and Microsoft reach a significant milestone for cloud adoption in the financial services industry
- HSBC: How HSBC built its PayMe for Business app on Microsoft Azure:Bank-grade security, super-fast transactions, and analytics
- J.P. Morgan and Microsoft announce strategic partnership to drive enterprise adoption of Quorum
- Moula harnesses AI and transforms small business lending in Australia
- National Bank of Canada empowers and engages workforce, elevates customer and employee experience
- State Street chooses Microsoft Azure, Microsoft Power BI, and Microsoft Teams for Enterprise Investment Management Solution
- TD Bank delivers legendary customer experiences with Microsoft
- UBS Group uses Microsoft Azure cloud to modernize critical business apps, leverage digital channels, and rethink how global workforce collaborates
Microsoft partner news
At Sibos 2019, we’re excited to showcase our partners’ progress in helping our mutual customers with their technology needs. Microsoft is the only cloud provider with a mature partner program and has the largest partner ecosystem in the market with more than 68,000 partners worldwide. Our partners are equipped and prepared to work with financial services organizations of all sizes across all their needs.
We’re featuring the following partner successes and collaboration efforts:
- Accenture Microsoft Business Group empowers enterprises to thrive in the era of digital disruption
- Avanade, Accenture and Microsoft team up at Sibos
- Ernst & Young and Microsoft connect to bring customers together at Sibos
- Finastra creates new era of fintech using Microsoft machine learning and analytics tools
- Marco Polo Network uses Microsoft Azure and Corda blockchain to modernize trade finance
- Volante Technologies launches SEPA Instant Payments as a Service on Microsoft Azure for RT1 and TIPS
Last week, at a gathering of press and analysts in San Francisco, I had the privilege of introducing new features and applications for Dynamics 365, spotlighted by AI-driven insights that empower organizations to take informed actions and improve customer experiences. In addition, I presented our vision for retail, brought to life by two new applications—Dynamics 365 Commerce and Dynamics 365 Connected Store—that will help organizations transform the retail experience.
Helping worldwide business leaders drive intelligent action and make better decisions
More organizations are choosing Dynamics 365 and Power Platform than ever before – from industries spanning energy (ExxonMobil), to transportation (Virgin Atlantic, Paccar), to sports and entertainment (Miami Heat, Tivoli) and many others. The common thread in our customers’ success is the power of a comprehensive, connected business cloud, drawing on unified data and applied intelligence to help customers make proactive decisions to positively impact their business. Customers have seen a transformative shift from a siloed to a proactive way of doing business.
This approach has a dramatic impact to business leaders to drive results across the organization.
Last week I had the opportunity to sit down with Microsoft’s CFO Amy Hood and ask her about the transformational journey of Microsoft’s finance organization. Here is Amy in her own words, sharing how she thinks of our business applications portfolio and what business leaders like her need from technology solutions.
Introducing new features and applications across our portfolio of AI-driven insights applications
Over the past year, we have been investing in our AI-driven insights applications. Today, we are unveiling new features for existing applications along with entirely new applications and capabilities. With the expansion of the portfolio, we can provide a 360-degree view of your business. One that goes beyond data capture and backward-looking insights, to unification of all data, providing forward looking intelligence. Powered by Azure AI, these tightly integrated capabilities can make AI real for businesses today and enable employees to proactively drive decisions and action.
Dynamics 365 Customer Insights
Customer expectations are rising all the time, but people aren’t coming up with these new expectations on their own—it’s brands and businesses that excel at delighting their customers that raise the bar for everyone. Organizations that can adopt AI to manage and analyze data will be better positioned to build powerful relationship with customers over time.
Generally available earlier this spring, Dynamics 365 Customer Insights helps maximize customer lifetime value by surfacing a 360-degree view of the customer – to help organizations unlock insights and determine the best action possible to drive personalized engagement at scale.
Today, we are announcing new capabilities that extend Dynamics 365 Customer Insights beyond B2C scenarios to address complex B2B journeys. Now, with the ability to add an organization as a first-class entity, organizations can map leads and contacts to buying groups, accounts and account hierarchies, giving them the ability to build segments and measure the relationship between an account and contact.
Any organization—in any industry, from amusement parks to retailers and manufacturers— can effortlessly connect data from every source of interaction and arm employees with a single source of truth right within the external business applications they use every day.
Dynamics 365 Product Insights
Organizations on the quest to digitally transform their entire customer journey realize the important role product telemetry can play in terms of monitoring and learning from interactions a customer may have with connected products or services. These lessons help organizations to better understand customer expectations and then deliver more personalized experiences.
Dynamics 365 Product Insights is a new application to the portfolio that can bring insights from connected physical products and give visibility into product performance and customer interactions so organizations can build richer relationships and improve engagement.
Ecolab has been working with us in early development stages as they seek to improve operational efficiencies at nearly three million customer locations in more than 170 countries.
Previously, Ecolab struggled in the “signal collection” phase with disjointed data sets making integration of that data even more challenging. They needed an end-to-end solution for reactive and proactive repairs of their products. Looking at just one example – their Internet-connected commercial dishwashers— Ecolab will now be able to use Dynamics 365 Product Insights to identify anomalies, like an unexpected drop in water usage for a certain model range, and then analyze that data in real time to narrow down to specific model and firmware. Now, in a matter of minutes, they’ll be able to identify a solution to a product performance issue that used to be very time consuming or even impossible to uncover.
Ultimately, with Dynamics 365 Product Insights, Ecolab will be better positioned to unify development, deployment and usage data to get a view of their products; market, sell and better support their products; and then be more proactive with customers to optimizing their experience.
Dynamics 365 Virtual Agent for Customer Service
Customer service organizations have a growing need for deeper, more actionable insights to serve their customers, as well as tools to resolve customer issues quickly. New capabilities in Dynamics 365 Virtual Agent for Customer Service announced today, will enable service teams to more easily create and deploy virtual agents that engage in personalized conversations with customers without writing a single line of code. We’re releasing new authoring and web publishing improvements that will enable teams to deploy a virtual agent on a demo website for testing and stakeholder feedback before deploying on the external-facing website.
Once deployed, new AI-driven insights will allow managers to monitor performance metrics for the virtual agent. Through a new customer satisfaction dashboard, customer service managers can view the overall customer satisfaction score and bot topics driving the score. In addition, they can now view “hours saved” metrics—the return on investment provided by bot sessions compared to typical resolution times by human agents, who are now free to tackle more complex, time-intensive cases.
TruGreen, the largest lawn care company in the U.S., serves more than 2.3 million customers. With Dynamics 365 Virtual Agent for Customer Service, they will now be able to create and deploy a Virtual Agent on their website for routine inquiries in less than two days effort. Beyond simply answering routine questions, by utilizing out-of-the-box connectors from our Power Platform and the orchestration engine of Microsoft Flow, the TruGreen Virtual Agent will be able to take actions based on customer intent. For example, TruGreen can integrate to their ERP application to offer a customer visibility into their available account balance, and then schedule one of 13,000 technicians as a next best action. Ultimately, this will help TruGreen to reduce the call handling time for many of their customers most common requests via their website or mobile app, improving customer satisfaction while increasing their employee effectiveness as routine tasks are offloaded to virtual agents, freeing human agents to field more complex calls.
IoT Intelligence for Dynamics 365 Supply Chain Management
Product quality is at the heart of any customer experience. And capturing the signals created when customers use a product can be game changing but imagine if you could capture critical insight before the product leaves the manufacturing facility.
Organizations need a level of visibility and insight into shop floor and equipment operations—an end-to-end solution that provides real-time visibility of production and inventory by leveraging the power of AI, machine learning and mixed reality.
With new IoT Intelligence capabilities we’re announcing today, Dynamics 365 Supply Chain Management can connect IoT signals from mission-critical assets with business transaction data, enabling manufacturers and distributors to proactively manage production and stock in real-time, leverage predictive analytics to predict maintenance needs for business-critical equipment before downtime occurs, boost equipment performance and increase throughput, minimize waste and improve business performance.
With headquarters in Australia, Majans is a producer and distributor of snack foods on a global scale and is in the process of trialing these new capabilities to build their factory of the future. By integrating IoT Intelligence, connected devices can detect salt and moisture content in the snacks they make, as well as machine and production KPIs. Signals from connected machines create a digital feedback loop that helps Majans reduce waste, eliminate rework from packaging of poor-quality product, reduce factory downtime with predictive maintenance and connect people with data and insights to refine processes and standards.
New applications to help industries bridge the digital and physical worlds, starting with retail and manufacturing
This is an exciting time to be involved in the retail industry. Shopping is no longer an isolated activity or a special destination, it’s something customers can do from anywhere, anytime.
Mobile and digital platforms have enabled customers to have access to information and shopping experiences that were not even possible just a few years ago. Consumer expectations have evolved so much that historical models of operation are no longer good enough. For example, 91% of customers are more likely to shop with brands that recognize, remember and provide relevant offers and recommendations.
With data driven intelligence, coupled with modern business applications, organizations can deliver personalized and differentiated shopping for their customers. We see this as a future of retail – and it is happening today.
To bring this vision to life, we’re introducing two new applications that help transform the retail space – bringing together physical, digital and observational data sources to improve the store experience.
Dynamics 365 Commerce
A new application that we are announcing today, Dynamics 365 Commerce, is a comprehensive omni-channel solution for retail and e-tail companies that unifies back office, in-store, call center and digital experiences.
A fully-connected solution that will evolve Dynamics 365 for retail, Dynamics 365 Commerce can transform the customer experience—from the digital experiences that make shopping fun and rewarding to productivity and collaboration solutions that help retail employees provide outstanding customer service.
In addition, intelligent systems provide deep insights to empower advanced decision making and personalization, delivering the fully connected commerce solution retailers need to build brand loyalty, optimize operations and supply chain efficiencies and deliver better business outcomes.
Ste. Michelle Wine Estates, the third-largest premium wine company in the U.S., today announced plans to empower customers throughout the shopping experience and transform the way Ste. Michelle Wine Estates does business with Dynamics 365 Commerce as its end-to-end omnichannel solution across physical and digital channels.
With three distinct consumer touch points – e-commerce, traditional brick and mortar and loyalty programs such as wine clubs – Ste. Michelle Wine Estates was challenged by the complexity of the technology needed to provide a true 360-degree view of its consumer. To offer customers the best possible experience, Ste. Michelle Wine Estates plans to align its operations with Dynamics 365 Commerce to power a comprehensive customer engagement platform capable of integrating distinct brands across all its direct-to-consumer sales channels.
Dynamics 365 Connected Store
In retail, success relies on a consistent customer experience across web, mobile and physical storefronts. The challenge for omni-channel retailers is ensuring the same level of service and convenience in physical locations as online—from stocking the same variety of inventory to offering personalized recommendations based on browsing and buying behavior.
Dynamics 365 Connected Store is a new application that provides insight into the retail space, helping physical retailers understand and improve the in-store experience by analyzing disparate data from video cameras and IoT sensors to providing real-time and predictive insights that help store managers and employees make better decisions.
Dynamics 365 Connected Store uses observational data generated as customers move through the store, as well as the status of store equipment and product, to create employee alerts and actionable insights that can improve store efficiency. For instance, Connected Store can improve the checkout experience by triaging extra cashiers via instant notifications, based on sensor or camera data. Fluctuations in the condition of store equipment such as freezers and refrigerators can put product quality at risk. Connected Store, supported by Azure IoT Central, utilizes IoT sensors to monitor temperature and humidity, which can quickly highlight any anomalies to protect inventory.
Connected Store also tracks long-term trends in the retail space, illuminating patterns and opportunities across day-to-day, season-to-season activities and occurrences. Teams across the organization can stay updated with automated emails and a web app to review and report data. Whether you’re a regional manager who seeks to increase revenue and reduce cost by optimizing operations, a store manager who seeks to better-utilize their teams, or a store associate who seeks to better-prioritize their daily activities, Connected Store offers you benefits that can help you optimize customer experience.
Multinational retailer Marks & Spencer (M&S) is deploying Connected Store at its flagship, located in the heart of London, helping them achieve their ambition of becoming a ‘digital-first’ retailer. Store managers report that Connected Store gives M&S employees a real-time understanding of what is happening within their retail space, allowing them to work more efficiently and provide a more personalized customer experience.
Here is a look into the impact Dynamics 365 Connected Store is having on M&S and how it is changing the way they deliver technology into their stores and into the hands of their colleagues.
Dynamics 365 Fraud Protection general availability and new feature addressing wrongful declines
The cost of fraud to both banks and merchants as well as the customer shopping can be quite high and detrimental to a company’s bottom line. To combat this, we are announcing Dynamics 365 Fraud Protection will be generally available on October 1. This new application will decrease fraud costs and help increase acceptance rates for customer payment transactions with e-commerce merchants.
Banks and merchants can realize immediate benefits with Fraud Protection, but customer shopping experiences can also be improved by providing a seamless purchasing experience. The solution combats payment and account-creation fraud with AI technology that continuously learns and adapts to evolving fraudulent patterns.
As part of this release, Dynamics 365 Fraud Protection will include a new transaction acceptance booster that addresses wrongful declines – a common issue that negatively impacts both merchants and banks. Merchants can opt to participate in this feature to increase acceptance rates for authorization requests they make to issuing banks participating in Dynamics 365 Fraud Protection. Microsoft is at the Sibos 2019 global financial services conference this week showcasing this and several other announcements illustrating our focus on removing barriers for the financial services industry to adopting cloud technology and accelerate digital transformation.
Tune in to the Wave 2 Release Virtual Launch Event on October 10
Only Dynamics 365 connects all forms of data—from observational, to analytics, transactional and beyond – revolutionizing CRM and ERP, and empowering you and your employees to accelerate your business.
To learn more about the technologies we announced today and much more, join us on October 10 for the Microsoft Business Applications Virtual Launch Event—a free virtual event showcasing how we’re accelerating innovation with new features and capabilities across Dynamics 365 and the Power Platform.
With updates, insights and demonstrations directly from the experts, you’ll better understand how to leverage these new technologies as part of your own organization’s digital transformation initiatives.
Space represents the next frontier for cloud computing, and Microsoft’s unique approach to partnerships with pioneering companies in the space industry means together we can build platforms and tools that foster significant leaps forward, helping us gain deeper insights from the data gleaned from space.
One of the primary challenges for this industry is the sheer amount of data available from satellites and the infrastructure required to bring this data to ground, analyze the data and then transport it to where it’s needed. With almost 3,000 new satellites forecast to launch by 20261 and a threefold increase in the number of small satellite launches per year, the magnitude of this challenge is growing rapidly.
Essentially, this is the ultimate intelligent edge scenario – where massive amounts of data must be processed at the edge – whether that edge is in space or on the ground. Then the data can be directed to where it’s needed for further analytics or combined with other data sources to make connections that simply weren’t possible before.
DIU chooses Microsoft and Ball Aerospace for space analytics
To help with these challenges, the Defense Innovation Unit (DIU) just selected Microsoft and Ball Aerospace to build a solution demonstrating agile cloud processing capabilities in support of the U.S. Air Force’s Commercially Augmented Space Inter Networked Operations (CASINO) project.
With the aim of making satellite data more actionable more quickly, Ball Aerospace and Microsoft teamed up to answer the question: “what would it take to completely transform what a ground station looks like, and downlink that data directly to the cloud?”
The solution involves placing electronically steered flat panel antennas on the roof of a Microsoft datacenter. These phased array antennas don’t require much power and need only a couple of square meters of roof space. This innovation can connect multiple low earth orbit (LEO) satellites with a single antenna aperture, significantly accelerating the delivery rate of data from satellite to end user with data piped directly into Microsoft Azure from the rooftop array.
Analytics for a massive confluence of data
Azure provides the foundational engine for Ball Aerospace algorithms in this project, processing worldwide data streams from up to 20 satellites. With the data now in Azure, customers can direct that data to where it best serves the mission need, whether that’s moving it to Azure Government to meet compliance requirements such as ITAR or combining it with data from other sources, such as weather and radar maps, to gain more meaningful insights.
In working with Microsoft, Steve Smith, Vice President and General Manager, Systems Engineering Solutions at Ball Aerospace called this type of data processing system, which leverages Ball phased array technology and imagery exploitation algorithms in Azure, “flexible and scalable – designed to support additional satellites and processing capabilities. This type of data processing in the cloud provides actionable, relevant information quickly and more cost-effectively to the end user.”
With Azure, customers gain its advanced analytics capabilities such as Azure Machine Learning and Azure AI. This enables end users to build models and make predictions based on a confluence of data coming from multiple sources, including multiple concurrent satellite feeds. Customers can also harness Microsoft’s global fiber network to rapidly deliver the data to where it’s needed using services such as ExpressRoute and ExpressRoute Global Reach. In addition, ExpressRoute now enables customers to ingest satellite data from several new connectivity partners to address the challenges of operating in remote locations.
For tactical units in the field, this technology can be replicated to bring information to where it’s needed, even in disconnected scenarios. As an example, phased array antennas mounted to a mobile unit can pipe data directly into a tactical datacenter or Data Box Edge appliance, delivering unprecedented situational awareness in remote locations.
A similar approach can be used for commercial applications, including geological exploration and environmental monitoring in disconnected or intermittently connected scenarios. Ball Aerospace specializes in weather satellites, and now customers can more quickly get that data down and combine it with locally sourced data in Azure, whether for agricultural, ecological, or disaster response scenarios.
This partnership with Ball Aerospace enables us to bring satellite data to ground and cloud faster than ever, leapfrogging other solutions on the market. Our joint innovation in direct satellite-to-cloud communication and accelerated data processing provides the Department of Defense, including the Air Force, with entirely new capabilities to explore as they continue to advance their mission.
The post Analyzing data from space – the ultimate intelligent edge scenario appeared first on The Official Microsoft Blog.
Empowering every person and every organization on the planet to achieve more is a 7 billion-person mission that we don’t take lightly. None of us at Microsoft could ever hope to reach that objective without a vast set of partnerships with curious and passionate people who seek to deeply understand technology and its power to transform individuals, businesses and industries. Facilitating connections, sharing our technologies and partnering to create solutions to real-world challenges is why we create the many Microsoft event experiences we host around the world.
Microsoft event experiences are designed to benefit specific audiences and structured to support clear objectives. We’re committed to closely aligning with all our partners, customers, and business and IT decision makers and connecting you with peers and industry leaders. To find out more about each event, visit our event website for details. Or, if you’re looking for a quick description of each event, read below to get a snapshot of our upcoming events.
IT professionals and developers
Microsoft Ignite — For IT professionals, decision makers, implementors, architects, developers and data professionals. This event provides opportunities to explore the latest tools, receive deep technical training and get specific questions answered by Microsoft experts. With more than 26,000 attendees who join to learn, connect and explore what Microsoft has to offer, this truly is the place where reality meets imagination. Orlando, Florida | Nov. 4-8, 2019
Microsoft Build — Where leading architects, developers, start-ups and student developers converge to focus on the latest tech trends and innovate for the future. We maintain our “produced by developers and for developers” mantra while inviting the next generation of developers to participate in the student zone. Seattle, Washington | May 19-21, 2020
Microsoft Business Applications Summit — An annual opportunity to bring together a community of Microsoft customers and partners in roles that include power users, business analysts, evangelists, implementers and technical architects. This event provides a forum to learn how Microsoft’s end-to-end Dynamics 365 and Power Platform can create and extend solutions to drive business success. Anaheim, California | April 20-21, 2020
Microsoft Inspire — Where Microsoft partners meet to connect and celebrate as one community at the close of Microsoft’s fiscal year. With hundreds of thousands of partners across the world, our partner ecosystem is stronger and more united than ever. We invite you to learn more about how Microsoft leaders are supporting our partners, and how partners can capitalize on the opportunities ahead. We’ve co-located our Microsoft sales kick-off event to build on our shared partnership philosophy. Las Vegas, Nevada | July 20-24, 2020
We started our regional tours for attendee convenience and to gauge how digital transformation is happening around the world. They’ve been a success on both fronts. This year we’re expanding to 30 markets for Microsoft Ignite The Tour and starting Microsoft Envision I The Tour in seven cities. Check out one of the stops on our regional tours in a city near you.
IT professionals and developers
Microsoft Ignite The Tour — We are bringing the best of Microsoft Ignite to you by traveling to 30 cities around the world for both ease of access and for the robust localized content for these distinct markets. Join us for in-depth learning and experiences in a free, two-day format that allows IT professionals and developers to learn new ways to build solutions, migrate, and manage infrastructure and connect with local industry leaders and peers. Visit Microsoft Ignite The Tour for locations and dates.
Business decision makers
Microsoft Envision | The Tour — An invitation-only, single-day event held in multiple cities around the world. With a global focus, this summit allows members of the C-suite to focus on challenges and trends that are changing the way organizations do business. Taking inspiration from our CEO Summit, this conference is designed to give leaders a chance to step back and learn about smart strategies to tackle emerging issues, power new efficiencies and build new business models and revenue streams. Visit Microsoft Envision I The Tour for locations and dates.
For those unable to make it in person or who are looking to quickly skill up on a particular topic, we offer digital learning options. Watch training sessions and event keynote sessions at any time. View multiple modules or choose a learning path tailored to today’s developer and technology masterminds that are designed to prepare you for industry-recognized Microsoft certifications.
We’re just scratching the surface of the full picture of events that Microsoft has to offer. If you don’t find what you are looking for here, visit our full global events catalog for a list of events in your region and possibly your own city. These are events that are organized around specific product offerings and located in easily accessible locations with a wide range of class levels offered.
We invite everyone to join us to learn and grow, join us to connect with your peers, join us to get the answers you need so that you can deliver the solutions that can help propel your digital transformation. Visit our events website of flagship and regional events, and we look forward to seeing you in the year ahead.
It sneaks up on me every year. One minute, my family is fully ensconced in summer break, the next we’re deep into school supply lists and pre-work to prep for the first day back.
This year, as I’ve helped my own students get ready to go back to school, I’ve been thinking about all the cool (and free!) offerings Microsoft provides to bridge the technology gap for student developers. We’re committed to empowering the next generation of creators with access to technology and training – after all, our future is in their hands! – and we have a little healthy competition thrown in for good measure. Here are a few of the offers that students can take advantage of today and throughout their educations:
One of the newest additions to our lineup, developer hub GitHub offers their Student Developer Pack, which provides access to the best real-world developer tools and training. Students who join the Pack receive GitHub Pro at no charge while in school, plus exclusive offers from GitHub Education partners, including Microsoft.
Microsoft Azure for Students offers a free annual renewal subscription to our top cloud services, plus access to dozens of other Azure and artificial intelligence (AI) tools and training. Students can build skills in trending tech including data science, AI, machine learning and other areas with access to professional developer tools like Visual Studio Code.
Microsoft Education has a plethora of resources available for students and educators, who can get Office 365 free as well, which includes powerful tools like Word, Excel, PowerPoint, OneNote, and now Microsoft Teams and a lot more. This isn’t a trial – it’s a full-featured product that is free while the student is in school and offered at a big discount after graduation. Educators also have a wealth of resources available to them to help students engage with STEM, from customized training opportunities to unique Minecraft editions to access to special guest speakers.
For college and university students, the annual Imagine Cup competition is now open for entry. I’m continually impressed by the impactful ideas that come out of Imagine Cup – many of which go on to become full-fledged products. But big ideas that make a difference aren’t born in a vacuum, and they can’t be achieved alone. I think that’s one of the things that makes Imagine Cup so special. Students learn how to work together, be resourceful, meet deadlines and a select few receive funding to help take their ideas to the next level.
This year’s Imagine Cup theme is AI for Good. Driven by inspiration and a growing sense of purpose, we’ve seen student competitors create applications tackling some of the world’s biggest social, environmental and health challenges – one user at a time – and that’s what Imagine Cup is all about! So, it only makes sense that there is a stronger focus on AI this year. It’s one of the most promising ways technology can help us be more inclusive, effective and productive. I encourage students with a dream of a better future and an idea to sign up and get to work. I’m excited to see where the competitors take the challenge this year – and where the competition takes them.
Students who want to be a force for good and make a difference in their communities – while learning and sharing Microsoft technologies with their peers – can apply to be a Microsoft Student Partner, a program that lets student leaders gain experiences, access exclusive resources and gather real-world technical and career skills.
Finally, LinkedIn offers a wide variety of networking and educational opportunities to support students when it comes time to look for a job, learn a new skill or connect with classmates. A current and accurate LinkedIn profile is one of the best ways to build and maintain a career network.
Our goal is for all students to have access to the technology and support they need to make their dreams come true. Please share these offerings with the students in your life, and if you are a student, I hope you’ll take advantage of one or more of them to take your ideas to the next level this year.
The post It’s back to school and back to innovation with free tools for student developers appeared first on The Official Microsoft Blog.
Karl Benz and Henry Ford revolutionized transportation with the initial development and mass production of the automobile. Now, more than a century later, the automotive industry is poised to transform transportation again, with a push to develop connected, personalized and autonomous driving experiences, electric vehicles and new mobility business models from ride-sharing to ride-hailing and multimodal, smart transportation concepts.
This industry is expected to see significant growth, becoming a $6.6T industry by 2030, with disruptive business models accounting for 25 percent of all revenues, according to consulting firm, McKinsey & Company. From shared vehicle services to fully electric transportation, manufacturers are developing new products and services to enable large fleets offering mobility-as-a-service, which will increasingly replace individual car ownership. This involves modernizing the in-vehicle experience with productivity, entertainment, and personal assistants that are safe and secure, following users across different transport modes, adding value for businesses and consumers alike.
This transformation requires a data-driven mindset. The automotive sector generates vast amounts of data. However, companies aren’t yet fully set up to turn it into relevant insights. Future success depends on the ability to identify and capture digital signals and evolve how the business approaches innovation. Through what we call a digital feedback loop, the entirety of the enterprise can be connected with relevant data— whether it is pertaining to relationship management with customers and partners, or engagement with employees, core product creation or enterprise operations— to drive continuous improvement in products and services, mobility companies must differentiate from their competition.
We support the industry with unlocking this enormous potential by providing intelligent cloud, edge, IoT and AI services and helping automotive companies build and extend their own digital capabilities.
To that end, this year, for the first time, Microsoft is joining Frankfurt Motor Show (IAA) and showcasing our approach to working with the automotive industry. We want to empower automotive organizations of all sizes to transform into smart mobility services providers.
Our automotive strategy is shaped by three key principles:
- We partner across the industry. We are not in the business of making vehicles or delivering end mobility as a service offerings.
- We believe data should be owned by our customers, as insights from data will become the new drivers of revenue for the auto industry. We do not monetize our customers’ data.
- We support automotive companies as they enhance and extend their unique brand experiences to expand their relationships with their customers.
We are focusing our customer engagements along with our extensive global partner network to support their success in the five following areas: connected vehicle solutions, autonomous driving development, smart mobility solutions, connected marketing, sales and service as well as intelligent manufacturing and supply chain.
Today, we are sharing updates about our approach and expansions to our partner ecosystem across these focus areas:
- Empower connected vehicle solutions
The core of our connected vehicle efforts is the Microsoft Connected Vehicle Platform (MCVP). It combines advanced cloud and edge computing services with a strong partner network so automotive companies can build connected driving solutions that span from in-vehicle experiences and autonomous driving to prediction services and connectivity. In addition to our partnerships with Volkswagen and Renault-Nissan-Mitsubishi Alliance, new partners are using MCVP to do more:
- LG Electronics’ webOS Autoplatform offers an in-vehicle, container-capable OS that brings the third party application ecosystem created for premium TVs to in-vehicle experiences. webOSAuto supports the container-based runtime environment of MCVP and can be an important part of modern experiences in the vehicle.
- Faurecia is leveraging MCVP to create disruptive, connected and personalized services inside the Cockpit of the Future to reinvent the on-board experience for all occupants.
- Cubic Telecom is a leading connectivity management software provider to the automotive and IoT industries globally. They are one of the first partners to bring seamless connectivity as a core service offering to MCVP for a global market. The deep integration with MCVP allows for a single data lake and an integrated services monitoring path.
Meet more partners in our MCVP blog.
Our customers are also looking to provide conversational assistants tailored to their brand and customer needs, and make them available across multiple devices and apps. The Microsoft Azure Virtual Assistant Solution Accelerator simplifies the creation of these assistants.
- Accelerate autonomous driving function development
We empower car makers, suppliers and mobility services providers to accelerate their delivery of autonomous driving solutions that provide safe, comfortable and personalized driving experiences with a comprehensive set of cloud, edge, IoT and AI services and a partner-led open ecosystem that enables collaborative development across companies. We support companies of all sizes from large enterprises such as Audi, that are leveraging Microsoft Azure to create simulations using these large volumes of data, to small and medium sized businesses and start-ups.
Today, we are announcing Microsoft for Startups: Autonomous Driving, a program to accelerate the growth of start-ups working on autonomous driving and help them seize new business opportunities in areas such as delivery, ride-sharing and long haul transit. Learn more about our collaboration with start-ups like Linker Networks and Udelv in our start-up blog.
This year in the Microsoft booth at IAA, Bosch, FEV, Intempora and Applied Intuition are showcasing their autonomous driving solutions.
- FEV is overcoming the central challenge to validating automated driving functions with a data management and assessment system developed in house, which uses Microsoft Azure.
- Intempora has recently unveiled IVS, the Intempora Validation Suite, a new software toolchain for the test, training, benchmarking and the validation of ADAS (Advanced Driver and Assistance Systems) and HAD (Highly Automated Driving) algorithms.
- Applied Intuition is equipping engineering and product development teams with software that makes it faster, safer, and easier to bring autonomy to market.
- Enable creation of smart mobility solutions
Intelligent mapping and navigation services are critical to building smart mobility solutions. This is why Microsoft is partnering with companies like TomTom and Moovit.
- TomTom is integrating their navigation intelligence services such as HD Maps and Traffic as containerized services for use in MCVP so that other in-vehicle services, including autonomous driving, can take advantage of the additional location context.
- TomTom and Moovit are also partnering with Microsoft for a comprehensive multi-modal trip planner leveraging Azure Maps.
- The urban mobility app Moovit using Azure Maps also helps people with disabilities ride transit with confidence. This project supports Microsoft’s aim to make our latest technology accessible to everyone and foster inclusion and the use of our technology for the good so that every person on the planet can benefit from technological innovations.
- Empower connected marketing, sales and services solutions
With Microsoft Business Applications, our automotive partners, suppliers, and retailers can develop new customer insights and create omnichannel customer experiences. With the Microsoft Automotive Accelerator, auto companies can schedule appointments and automotive services, facilitated through proactive communications.
At IAA, we’re excited to have several partners onsite, including Annata, Adobe and Daimler:
- Annata is leveraging our Automotive Accelerator to help automotive and equipment companies meet business challenges while taking advantages of new opportunities in the market.
- Adobe and Microsoft’s strategic partnership and integrations allow an end-to-end customer experience management solution for experience creation, marketing, advertising, analytics, and commerce.
- Daimler launched eXtollo, the company’s new cloud platform for big data and advanced analytics. The platform uses Azure Key Vault, a service that safeguards encryption keys and secrets, including certificates, connection strings and passwords.
- Provide services to build an intelligent supply chain
Driving end-to-end digital transformation requires an integrated digital supply chain–from the factory and shop floor to end customer delivery. Microsoft works with Icertis, BMW, and others to build intelligent supply chain:
- Icertis Contract Management natively runs on Microsoft Azure and seamlessly integrates with Office 365, Teams and Dynamics 365 so customers can extend the benefits from their Microsoft technology investments.
- BMW and Microsoft continue to develop the Open Manufacturing Platform to enable industrial manufacturers to work together to break down data silos and overcome the challenges of complex, proprietary systems that slow down production optimization.
We are looking forward to meeting you at our Microsoft booth (Hall 5, C21) or at one of our IAA sessions. On your way to Frankfurt explore our Microsoft Connected Vehicle Platform microsite.
The post Microsoft expands its automotive partner ecosystem to power the future of mobility appeared first on The Official Microsoft Blog.